Help Center
What are the current known issues?
Thank you for visiting ShopGoodwill.com!
Known Issues:
FedEx Shipping Issue - 2024.04.14
We are investigating reports of issues related to FedEx shipping. This is affecting the item page (Estimate Shipping) and the Checkout Process (Checkout Items)
5:17PM PT - UPDATE : Changes were made to reduce the problem, FedEx shipping should now be working on the item page and during checkout.
Frequent Questions
I cannot find Watchlist anymore?
Watchlist has been renamed "Favorites"
Warning Over 150 Items in Favorites but I do not see that many?
Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.
Customer Service Tickets Missing
Be sure to check both the Open and Closed tabs to view all of your customer service tickets.
Last Updated: 04/14/2024 05:18 PM